JaninaGrogoreJewllers
left banner31.JPG

Your basket is empty

Newsletter sign up
Name
 
Home :: Terms and Conditions
 

Terms And Conditions

 

Payment Terms

All orders must be paid for in full prior to delivery.

Payment Methods




Our preferred payment method is Paypal, which accepts all major credit cards, a PayPal account is not required to use this method.

Cancellations

Cancellations of orders prior to item being despatched will be entitled to a full refund. 
No cancellations are possible once the items have been shipped.

Returns 

We want our customers to be happy! 
We will exchange/refund gladly any item that doesn’t meet the quality expected from my products or if they are faulty in any way, if returned within 10 days. Jewellery must be unworn and in its own packaging. Shipping cost is not refundable.
For refunds or exchange please contact me at info@janinagrigore.com.

Shipping Methods

Shipping is by Royal Mail (First Class Recorded Signed For or Next Day Special Delivery ) inside the UK and Royal Mail Airsure everywhere else.

Delivery Time

Items will be shipped within 2 days. We will notify you once the item has been shipped. 
Once despatched, delivery time will be dependent on your location . 

Within UK: 
Next working day 

International: 
Europe: 3 to 5 working days 
US: 3 to 7 working days 
Asia: 5 to 10 working days

Custom and Taxes

Customs duties, tariffs and taxes are not included in the shipping rate or item value. 
Therefore, overseas buyers may be subject to local taxes like VAT and to import duties as determined by their local government and we are not responsible in any way for these additional charges. 
It is the buyer's responsibility to verify the local and import tax that may apply to their order.

Packaging
All packaging is supplied free of charge.
Tissue and boxes will be provided with each purchase.


Custom orders

Please enquire about rates. Allow 2 to 3 weeks for custom work.

We offer layaway plan. Please contact for details.

*****

Wholesale

If your store would like to display our collection we will gladly offer out items at a discount.
Private Label
All jewellery must be sold under the Janina Grigore label.
Packaging
Our items are delivered in gift boxes . 
Should you wish to use your own packaging, please email us prior to the production of your order and we will happily work with you to your requirements.

*****

Thank you for visiting our online store !